The Retail Distribution Review is the largest change to the Retail Financial Services industry in a generation. Successful implementation of RDR won't start with interpreting rules and trying to apply them, it will come from understanding and mapping onto customer needs. Read more from our research.

After years of underinvestment many operations are on the verge of breaking. When the recovery comes businesses might not be able to take the additional strain.

When projects appear about to fail organisations can leap into a panic. Clear thinking and a structured approach could help sponsors make the right decision.

Dalmeny Close is an independent business research and best practice analysis company providing insight into operations, distribution and HR.
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