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Social Finance: why peer-to-peer lending and crowdsource funding is a threat to banking profits
Banking is having a difficult time in the UK at the moment. Falling asset values is squeezing their solvency, forcing them to reduce lending at a time when the economy may need more. Scandals such as ... read more
Board members must take care when using Facebook or Twitter to comment
The recent sacking of a CFO for his comments on Facebook has caused outrage in some corners. As usual the assumption has been that a person has a right to tweet freely and any ... read more
Sir Richard Branson is wrong in wanting banks to lend more money to small business
Sir Richard Branson's assertion that the UK economy needs banks to lend more is the latest of many calls for more to be lent to Britain's small businesses. It is also the latest that ... read more
Management needs to prepare for a Greek exit from the Euro
It now seems highly likely that within the next 18 months the Eurozone will look a little different. Each passing day makes the departure of Greece more likely as it struggles with social unrest and the ... read more
Customer service experience: lessons to learn from post-sales support
During the past two weeks I have had to contact three companies with service complaints or questions. The experiences that I had were vastly different from eachother and suggest that whilst some firms have a long ... read more
Story points - why they do not work in business led agile projects
"Story points" have been slowly gathering pace as a way for software development teams to estimate effort. Unfortunately the approach does not seem to be robust enough to use in planning or managing complex projects. Indeed ... read more
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